Help & Support

What is a coin?

One coin buys one exchange with the BoardRoom coach — a strategic briefing, or a reply in the conversation. Support at any amount and you get 10 exchanges per $1 — $5 is 50 exchanges. There's no subscription and coins never expire.

Where's my license key?

After supporting on Ko-fi, go to the claim page and enter the email address you used — your key will be there. Paste it into Settings to unlock the coach. Payments take a moment to land, so if nothing shows immediately, try again shortly.

My key isn't working.

Three things to check: paste the whole key with no leading or trailing spaces; make sure you're on ratemyboss.dev and not a preview link; and hit Check balance in Settings to see what the server reports. You can always re-fetch your key from the claim page. If it still fails, email us with your Ko-fi receipt.

How do I see how many coins I have left?

The coach panel shows a 🪙 badge with your balance, and Settings has a Check balance button. Checking your balance never spends a coin.

I bought another pack — why does my balance still say 0?

Each contribution issues its own licence key — a new one doesn't top up the old. Visit the claim page again and you'll see every key issued to your email, newest first. Paste the new one into Settings in place of the old.

I use more than one device.

Your coins live with the license key, not the browser — paste the same key anywhere and your balance follows you. Note that the coach's session notes are stored per-browser, so it won't remember previous conversations on a new device.

Can I get a refund?

Yes. If the coach doesn't work for you, email within 14 days and we'll refund your contribution, no argument — just include your Ko-fi receipt. If something broke on our end, tell us and we'll refund regardless of timing.

What do you store about me?

Almost nothing, and no account. Your coach conversations and session notes never leave your own browser's local storage — clearing your browser data clears them. The one thing we do keep is a record per licence key: the email you supported with, how many exchanges the key is worth, and how many you've used. That's what meters the coach and lets you re-claim a lost key. Your coins survive a browser wipe because they live with that record, not with your browser.

Is my situation sent anywhere?

When you use the coach, the text you write is sent to Anthropic's API to generate the reply. Your conversation is never stored on our servers. We do keep one small record per licence key — the email you supported with, how many exchanges it is worth, and how many you have used — because that is what meters the coach. Don't paste anything you wouldn't put in an email.

Is the leaderboard real?

Not yet — the Hall of Fame & Shame currently shows fictional examples while public submissions are being built. Nothing there refers to a real person.